Sprout Social | 2026

Defining AI strategy & design for social media publishing

Defining AI strategy & design for social media publishing

B2B SaaS

Product Design

Product Strategy

AI Design

AI Prototyping

UI Design

Project at a glance

ROLE
Lead Designer

TEAM
Product, Eng, Data Science, Design Leadership

TIMELINE
12 mo (intermittent)

Overview
When Sprout shifted toward an AI-driven product strategy, I led the design vision and strategy for integrating AI into Publishing’s core post creation workflows. My role required balancing long-term vision with immediate product execution. Across both types of work, I built AI prototypes to demonstrate reimagined workflows, test interaction patterns, and align the team.

Key focus areas & impact

Key focus areas & impact

  1. Influencing the roadmap
    I prototyped a reimagined, AI-first post creation workflow built around user goals, performance metrics, and repetitive tasks. This vision earned buy-in from the VP of Product and CPO, setting the direction for how AI could transform Publishing.

  1. Partnering with data science
    I worked with data science on model training, annotations, and feature validation for Sprout’s early predictive AI capabilities.

  1. Balancing UX quality with token cost
    When we shifted to immediate product execution, I advocated for contextual, inline UI actions over forcing every AI interaction into Trellis (Sprout’s conversational AI agent). This approach would provide users with quick, low-friction edits while protecting their token budget by reserving heavy chat workflows for deeper collaboration needs.

  1. AI prototyping to drive alignment
    In addition to vision prototypes, I built a functional web prototype using Claude Code and Sprout design system components. Testing real inline UI triggers alongside agent handoffs gave the team a concrete, interactive model to narrow in on balancing speed, cost, and usability.

🔒
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©2026 bjoyski.com

Always interested in connecting with good humans. 👋 Let’s chat.

©2026 bjoyski.com